Primary and secondary retail distribution

We create bespoke primary inbound supply chains for leading UK grocery retailers and operate them on their behalf through open or closed book arrangements.

Primary (Manufacturer to RDC)

By taking full accountability for the total operation, we remove the burden of managing your inbound supply chain, whilst lessening the overall cost. This frees you to focus on your core skills of retailing and delighting customers.

Our ‘Control Tower’ approach provides a complete end-to-end network solution. This visibility allows us to generate value across the supply chain, reduce complexity and ensuring the efficient flow of goods.

Our IT systems enable the efficient consolidation of loads to maximise vehicle utilisation. This is better for the environment whilst supporting your corporate CSR goals.

During key promotional periods or seasonal peaks of capacity, we engage closely with each supplier to optimally flex the available resources to match demand. We create planned forecasts by supplier and a detailed inbound plan for each secondary RDC.

Core services

We can reduce the burden and cost of your ambient, chilled and frozen inbound logistics.

We have the know-how
Creating, implementing and managing a retailer’s primary supply chain requires considerable logistics experience and know-how to do it successfully, day in, day out.

A trusted partner
We’ve been trusted by major UK grocery retailers to provide them with this service for over 30 years.

Drive your costs down
The reasons why are clear. Our expertise in combining multi-temperature hubs, our highly skilled people and the technology to enable detailed vehicle tracking and management reporting provides you with the best platform on which to drive efficiencies up and costs down.

Keep in full control
The flexibility and level of visibility our solution provides means that you’re always in full control.

Value-added services
Our standard service can be tailored even further to your specific needs via a comprehensive range of options.

Full project management
If preferred, we can undertake full project management and P&L accountability of your primary supply chain. This could include commercial negotiations with suppliers the agreement of rates with transport companies and monitoring of trading patterns.

Agreed standards
An optional feature of our service is working closely with your suppliers to ensure that all pallets of product entering the supply chain are fully compliant with the agreed standard. This has many benefits as it can drive improved product availability, increased shelf life and reduced wastage.

Use our scale
We can also provide a solution product and equipment returns and utilise our scale to procure additional vehicles and fuel if required.

Our service also has the ability to flex with your requirements. We can achieve this using our extensive transport network. This enables rapid access to considerable additional vehicle capacity at low cost – ideal for new product launches and promotional or seasonal peaks.

Access to Europe
Import connections with Europe are also made via this service, providing excellent access to continental European manufacturers

Secondary (RDC to Store)

We have over thirty years of experience managing secondary distribution centres, resulting in award winning retailer operations.

Fluctuations in consumer demand for products brings with it major supply chain challenges. Shoppers expect great on-shelf availability and product life as standard, so managing store replenishment successfully is of paramount importance.

In short, we ensure that the right products in the right quantities and with the correct life are delivered to store at the right time.

But our service capabilities are much wider than this. If required, we can manage the entire retail supply chain – from collection of inbound stock from supplier, delivery through primary distribution and then through secondary into store.

Core services

We efficiently manage the timely flow of goods from distribution centre to store, ensuring effective replenishment.

Our service comprehensively covers all the elements involved in secondary retail logistics. This process may include the receipt and handling of expected product, management of rejections, a range of ‘pick and pack’ options and added value services, such as promotional or seasonal order pick and inventory management.

Keep in full control
Full end-to-end supply chain visibility is provided as a result of comprehensive data reporting. This allows enhanced planning and control of the operation.

Value-added services
The specific requirements of the retailer often require us to deliver an enhanced level of service.

Full visibility
The scope of our activity enables full ‘end to end’ supply chain visibility. We can track goods from the supplier, through the primary and secondary distribution networks, before eventually delivering to store.

This allows us to identify efficiency and service improvements. An example of this is the ability to offer a back-haul service from suppliers located within the area we operate.

We support our customers to deliver their environmental objectives. Supporting the recycling of materials and ongoing delivery of initiatives to reduce the carbon footprint.

Our operation can also undertake inter-depot transfers to maximise on–shelf availability of products in the event of a shortage or a failed delivery.

Speak to one of our experts today about warehousing solutions.